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The first-access trust layer

The first password your identity stack never sees.
Delivered with proof.

CredentialFlow delivers each new hire's first credential at their scheduled start, before SSO, MFA, and device trust take over. Every delivery seals a handoff record of the retrieval and the first login. Works alongside Okta and Azure AD.

30-day free trial. Live in 5 minutes.

Built and hosted in the United States on enterprise infrastructure. Split-trust encryption, so no plaintext credential is ever stored.

Why the first-access moment matters

Your identity stack starts working after first login.

After first login, your stack has tokens, sessions, devices, and behavior to verify against. Okta, Entra, MFA, MDM, EDR all activate. Before first login, none of that exists. The first credential has to reach the right person and produce the right login, with nothing to compare it to.

That's the moment we operate in. CredentialFlow delivers the credential, verifies the handoff, and seals session-level evidence around the first-access moment. The audit chain is a byproduct of the workflow, not a separate surveillance layer.

Day-1 credential delivery

Day1hasbeenoutsideyouridentitystack.Notanymore.

Before MFA enrolls, before SSO routes, before MDM enforces: the initial domain credential reaches your new hire encrypted, verified, and recorded.

IT / HR issues credential
Uncontrolled handoffCredentialFlow
New hire logs in

CredentialFlow operates here

How CredentialFlow handles it
01

Prepare

Encrypted before it leaves IT's hands.

02

Deliver

Right person confirmed at the right moment.

03

Destroy

Burned on view by default. TTL expiry as backstop.

04

Confirm

Retrieval and first login on one auditable timeline.

New hire logs in at 9:00 AM. No 9:05 call to IT.
Wrong contact info surfaced before Day 1, not on it.

The delivery channel never sees the credential.

Your SMS and email providers carry the notification, never the secret. Twilio and SendGrid receive routing metadata only. The credential stays encrypted inside CredentialFlow until single-use retrieval.

One architecture. Two access patterns: the trust layer that delivers Day-1 credentials also adds a second channel to your existing Help Desk process. One integration, both workflows.

Help Desk verification

TheyaskedfortheemployeeID.Thatisn'tproofofidentity.

Your team asks for things they know: employee ID, manager, start date. That information lives across HR systems, IT directories, and manager dashboards by design. It identifies an employee on paper, not who's on the phone. CredentialFlow verifies the caller out-of-band, over two independent channels they registered before the call, aligned with NIST 800-63B. Your team acts on proof, not knowledge.

How CredentialFlow handles it
01

Claim

Employee requests action via Help Desk.

02

Verify

SMS link to their phone. OTP to their email. They tap the link and enter the code to confirm.

03

Act

Team proceeds. Two channels confirmed. Action logged with evidence.

See the full Help Desk verification protocol

CredentialFlow can pull employee context directly from your HRIS: no manual lookup, and the same integration streamlines Day-1 credential delivery. Included with the introductory rate. See pricing →

Incoming · Help Desk

“Hi, I need my password reset.
I’m Michael Chen, Engineering.”

Employee ID:847291
Manager:David Park
Start date:Jan 14

← attacker researched this

Close this gap on your own Help Desk.

Live in 5 minutes. No change to how your team takes the call.

The handoff record

Every handoff, evidenced.

Every delivery produces a sealed handoff record: issuance, retrieval, first-login confirmation, caller verification, with the session context it occurred in. For new-hire deliveries and Help Desk requests alike.

Handoff record
Sealed
08:45:00Credential created
08:45:01Dual-control encrypted
09:00:00Delivered via SMS
09:00:24Retrieved, then purged
09:03:11First login confirmed
09:03:12Record sealed

Tamper-evident, exportable, auditor-ready. The record is a byproduct of the workflow, not a separate surveillance layer.

Delivery status

Issue it, watch it move, know the second it's retrieved. Stalls surface immediately.

First-login timing

Aligned to the scheduled start, confirmed at first login. One timeline holds both events.

Verification record

Who was verified, over which channels, at what time. Attached to the action it authorized.

When something fails

Wrong number, expired link, stalled delivery: flagged in your dashboard with the context to fix it before it becomes a ticket.

How the record is encrypted and sealed

30-day free trial. Works alongside Okta and Azure AD.

Built for the teams responsible when access goes wrong.

CISO / Security

Audit-ready from day one.

  • Control-mapped: SOC 2 CC6.6 and CC6.7 aligned
  • Auditor asks, you export: the handoff record, in under 60 seconds

IT / Operations

Day-1 failures caught before Day-1. Tickets down.

  • One integration covers Day-1 delivery and Help Desk resets
  • Nothing bespoke to build or maintain: no scripts, no shared inboxes

HR Leaders

New hires productive at 9:00 AM, not 10:30.

  • Delivery scheduled precisely to the start minute, every time
  • First impression: working laptop, not a Day-1 login failure

SOC 2 Type II·End-to-end encrypted·5-minute setup

Guided walkthrough

We'll walk you through the full chain.

Created, encrypted, delivered, retrieved, purged, sealed. An engineer takes you through the architecture end to end, with your own onboarding process on the table.

15 minutes. Zero commitment.

Pricing

One platform. Both gaps closed.

Day-1 credential delivery and Help Desk verification, included on every plan. 30-day free trial, cancel anytime.

Annual billing includes 2 months free.

Pro

Credential delivery and Help Desk verification: both gaps, one platform

$299/month

Introductory rate, locked for the life of your subscription.

Includes HRIS integration ($99/mo value).

300 deliveries + 300 verificationsIncluded Monthly

Features include:

  • What You Get

    • Encrypted credential delivery, confirmed on first login, auto-purged
    • Caller verification on sensitive IT and HR admin actions, including Help Desk resets. Anti-social-engineering layer.
    • Delivery failure alerts with one-click resolution
    • OAuth via Microsoft & Google
  • How It's Secured

    • Zero-Knowledge + Split-Trust Dual-Control
    • BYOK (AWS KMS, GCP, Azure, HashiCorp)
    • Dedicated per-org encryption keys
    • MFA + Role-Based Access
    • 1-year tamper-evident audit trail
    • API access & Webhooks

30 days free. Cancel anytime.

Enterprise

For organizations and MSPs with advanced security requirements

Custom

Starting at $899/mo

UnlimitedIncluded Monthly

Features include:

  • Everything in Pro, plus:
  • Scale

    • Unlimited deliveries & verifications
    • Unlimited employees
    • HRIS Integration (unlimited connections, included)
  • Security & Compliance

    • SSO/SCIM integration
    • Custom audit retention (up to 7 years)
    • Dedicated infrastructure available
    • Custom contracts & BAA
  • Support

    • SLA-backed priority support
    • Dedicated success manager
    • Custom onboarding

Common questions

Pricing, security, and rollout details.

See what's next for CredentialFlow.

Review upcoming features, compliance milestones, and architectural updates.

View Roadmap

Ready when your next hire is.

30-day free trial. Works alongside Okta and Azure AD. Live in 5 minutes.