Your new hire logs in at 9:00 AM.
Not 10:30.
CredentialFlow delivers each new hire's first credential at their scheduled start, alerts you the moment a delivery breaks, and confirms the first login on one timeline. Works alongside Okta and Azure AD.
30-day free trial. Live in 5 minutes.
Built and hosted in the United States on enterprise infrastructure. Split-trust encryption, so no plaintext credential is ever stored.
The cost of a manual handoff
Day 1 fails quietly. Then all at once.
The first credential gets typed into Slack, read out over the phone, or emailed and left sitting there. Then it goes quiet. Nobody knows whether it arrived, whether the contact details were right, or whether anyone logged in, until 9:05 on the new hire's first morning when their manager starts asking.
Each one becomes a ticket, an interruption for whoever is on rotation, and an hour the new hire spends waiting on someone. The work isn't hard. It's invisible until it fails, and it fails on their first day.
Day-1 credential delivery
Schedule it once. The initial domain credential reaches your new hire at their start time, encrypted, single-use, and recorded from issue to first login.
CredentialFlow operates here
Prepare
Encrypted before it leaves IT's hands.
Deliver
Right person confirmed at the right moment.
Destroy
Burned on view by default. TTL expiry as backstop.
Confirm
Retrieval and first login on one auditable timeline.
The delivery channel never sees the credential.
Your SMS and email providers carry the notification, never the secret. Twilio and SendGrid receive routing metadata only. The credential stays encrypted inside CredentialFlow until single-use retrieval.
Delivery visibility
You hear it from us, not from them.
Wrong number, dead mailbox, a link nobody opened. It surfaces with the context to fix it, while there is still time before their first day.
When something fails
Wrong number, expired link, stalled delivery: flagged in your dashboard with the context to fix it before it becomes a ticket.
Delivery status
Issue it, watch it move, know the second it's retrieved. Stalls surface immediately.
HR schedules, IT delivers
Role-based access keeps the two jobs separate. HR sets the start date, IT provides the credential, and neither waits on the other.
30-day free trial. Live in 5 minutes.
One integration. Two workflows: the same system that delivers Day-1 credentials also covers the reset requests your Help Desk takes every week. Nothing changes about how your team takes the call.
Help Desk verification
Password resets and account unlocks are the tickets your Help Desk takes most, and the hardest to close safely. Your team asks for what they know: employee ID, manager, start date. That information lives across HR systems, IT directories, and manager dashboards by design, so it identifies an employee on paper, not whoever is on the phone. CredentialFlow confirms the caller out-of-band, over two independent channels they registered before the call, aligned with NIST 800-63B. The ticket closes on proof, not knowledge.
Claim
Employee requests action via Help Desk.
Verify
SMS link to their phone. OTP to their email. They tap the link and enter the code to confirm.
Act
Team proceeds. Two channels confirmed. Action logged with evidence.
CredentialFlow can pull employee context directly from your HRIS: no manual lookup, and the same integration streamlines Day-1 credential delivery. Included with the introductory rate. See pricing →
Incoming · Help Desk
“Hi, I need my password reset.
I’m Michael Chen, Engineering.”
← attacker researched this
Close this gap on your own Help Desk.
Live in 5 minutes. No change to how your team takes the call.
The handoff record
Every handoff, evidenced.
You don't assemble this. Every delivery and every verification writes its own record: issuance, retrieval, first-login confirmation, caller verification, with the session context it occurred in. When the auditor asks, it's already there.
Tamper-evident, exportable, auditor-ready. The record is a byproduct of the workflow, not a separate surveillance layer.
First-login timing
Aligned to the scheduled start, confirmed at first login. One timeline holds both events.
Verification record
Who was verified, over which channels, at what time. Attached to the action it authorized.
30-day free trial. Works alongside Okta and Azure AD.
Built for the teams who own Day 1.
IT / Operations
Day-1 delivery failures flagged the moment they happen. Tickets down.
- One integration covers Day-1 delivery and Help Desk resets
- Nothing bespoke to build or maintain: no scripts, no shared inboxes
HR Leaders
A first day that starts on time.
- Delivery scheduled precisely to the start minute, every time
- First impression: working laptop, not a Day-1 login failure
CISO / Security
Audit-ready from day one.
- Control-mapped: SOC 2 CC6.6 and CC6.7 aligned
- Auditor asks, you export: the handoff record, in under 60 seconds
SOC 2 Type II·End-to-end encrypted·5-minute setup
Guided walkthrough
We'll walk you through the full chain.
Created, encrypted, delivered, retrieved, purged, sealed. An engineer takes you through the architecture end to end, with your own onboarding process on the table.
15 minutes. Zero commitment.
Pricing
One platform. Both gaps closed.
Day-1 credential delivery and Help Desk verification, included on every plan. 30-day free trial, cancel anytime.
Annual billing includes 2 months free.
Pro
Credential delivery and Help Desk verification: both gaps, one platform
Introductory rate, locked for the life of your subscription.
Includes HRIS integration ($99/mo value).
Features include:
What You Get
- Day-1 credential delivery: a single-use encrypted link, auto-purged once retrieved, first login confirmed
- Help Desk verification: out-of-band caller checks before resets and other sensitive admin actions
- Live delivery status, with an alert when a wrong number or email stalls a delivery
- The handoff record: a tamper-evident log of every delivery, kept for 1 year
- HR schedules, IT delivers: role-based access keeps the two jobs separate
- Unlimited admin seats
How It's Secured
- Zero-Knowledge mode and split-trust dual control
- Bring your own key (AWS KMS, GCP, Azure, HashiCorp), with dedicated per-org keys
- Admin sign-in with Microsoft or Google, plus MFA
Works With
- API and webhooks
30 days free. Cancel anytime.
Enterprise
For organizations and MSPs with advanced security requirements
Starting at $899/mo
Features include:
- Everything in Pro, plus:
Scale
- Unlimited deliveries & verifications
- HRIS Integration (unlimited connections, included)
Security & Compliance
- SSO/SCIM integration
- Custom audit retention (up to 7 years)
- Dedicated infrastructure available
- Custom contracts & BAA
Support
- SLA-backed priority support
- Dedicated success manager
- Custom onboarding
Common questions
Pricing, security, and rollout details.
Ready when your next hire is.
30-day free trial. Works alongside Okta and Azure AD. Live in 5 minutes.