Day-1 password sent over email.
Help Desk reset with no verification.
Both gaps. Closed.
CredentialFlow secures the moment before SSO, MFA, and device trust take over, delivering credentials at the expected access moment with verified handoff and audit-ready proof. Works alongside Okta and Azure AD.
Why the first-access moment matters
Your identity stack starts working after first login.
After first login, your stack has tokens, sessions, devices, and behavior to verify against. Okta, Entra, MFA, MDM, EDR all activate. Before first login, none of that exists. The first credential has to reach the right person and produce the right login, with nothing to compare it to.
That's the moment we operate in. CredentialFlow delivers the credential, verifies the handoff, and creates audit-ready proof around the first-access moment. The audit chain is a byproduct of the workflow, not a separate surveillance layer.
Help Desk Verification
Your team asks for things they know: employee ID, manager, start date. That information lives across HR systems, IT directories, and manager dashboards by design. It identifies an employee on paper, not who's on the phone. CredentialFlow can pull that context directly from your HRIS: no manual lookup, and the same integration streamlines Day-1 credential delivery.
Claim
Employee requests action via Help Desk.
Verify
SMS link to their phone. OTP to their email. They tap the link and enter the code to confirm.
Act
Team proceeds. Two channels confirmed. Action logged with evidence.
HRIS integration included for Founding Members. See pricing →
Incoming · Help Desk
“Hi, I need my password reset.
I’m Michael Chen, Engineering.”
← attacker researched this
One architecture. Two access patterns: new-hire onboarding and identity re-verification. One integration, both workflows.
First-Login Credential Delivery
Before MFA enrolls, before SSO routes, before MDM enforces — the initial domain credential reaches your new hire encrypted, verified, and recorded. Same trust layer as the Help Desk reset, expanded to first login.
Prepare
Encrypted before it leaves IT's hands.
Deliver
Right person confirmed at the right moment.
Destroy
One view. Then gone. TTL enforced.
Confirm
Retrieval and first login on one auditable timeline.
Built for the teams responsible when access goes wrong.
CISO / Security
Audit-ready from day one.
- Control-mapped: SOC 2 CC6.6 and CC6.7 aligned
- Export full delivery and verification evidence in under 60 seconds
IT / Operations
Day-1 failures caught before Day-1. Tickets down.
- Bad contact info flagged before the start date, not at 9:05 AM
- Two-channel identity check standardizes every Help Desk reset
HR Leaders
New hires productive at 9:00 AM, not 10:30.
- Delivery scheduled precisely to the start minute, every time
- First impression: working laptop, not a Day-1 login failure
SOC 2 Type II·End-to-end encrypted·5-minute setup
Issued. Retrieved. Confirmed at first login. One record.
Every event in the first-access lifecycle surfaces as a single audit-grade record: issuance, retrieval, first-login confirmation, caller verification. For new-hire deliveries and Help Desk requests alike.
Incident Response
When onboarding fails, your team finds the problem in seconds.
CredentialFlow captures exactly where onboarding broke, gives employees a verified reference code, and provides your support team with instant context. Complete audit trail included.
Instant triage
See the exact failure point
Delivery, verification, or access. Categorized automatically.
Complete context
Support sees what system saw
Failure details and suggested actions at a glance.
Audit trail
Every action timestamped
Every attempt, outcome, and resolution recorded immutably.
How incidents are handled
Detect & Notify
Failure is captured. Employee receives a reference code and your configured support contact information.
Resolve via existing process
Support verifies identity using the reference code and resolves the issue with your standard tools.
Record & Prove
CredentialFlow records what happened, when, and by whom. Immutably.
CredentialFlow detects failures, provides context and suggested actions, and maintains the audit trail. Your team controls the recovery process.
Incident response workflow. Resolution methods determined by your organization's policies.
One platform. Both gaps closed.
Cryptographic certainty, priced for teams that move fast.
Everything you need to close both gaps. 30-day free trial on every plan.
Pro
Credential delivery and Help Desk verification: both gaps, one platform
Limited to 10 organizations
Features include:
What You Get
- Encrypted credential delivery, confirmed on first login, auto-purged
- Caller verification on sensitive IT and HR admin actions, including Help Desk resets. Anti-social-engineering layer.
- Delivery failure alerts with one-click resolution
- OAuth via Microsoft & Google
How It's Secured
- Zero-Knowledge + Split-Trust Dual-Control
- BYOK (AWS KMS, GCP, Azure, HashiCorp)
- Dedicated per-org encryption keys
- MFA + Role-Based Access
- 1-year tamper-evident audit trail
- API access & Webhooks
30 days free. Cancel anytime.
Enterprise
For organizations and MSPs with advanced security requirements
Starting at $899/mo
Features include:
- Everything in Pro, plus:
Scale
- Unlimited deliveries & verifications
- Unlimited employees
- HRIS Integration (unlimited connections, included)
Security & Compliance
- SSO/SCIM integration
- Custom audit retention (up to 7 years)
- Dedicated infrastructure available
- Custom contracts & BAA
Support
- SLA-backed priority support
- Dedicated success manager
- Custom onboarding
Common questions
Pricing, security, and rollout details.
See what's next for CredentialFlow.
Enterprise buyers value transparency. Review our upcoming features, compliance milestones, and architectural updates.
View RoadmapSee It Live
Day-1 credentials, delivered. Help Desk resets, verified.
One platform for both identity workflow gaps: the moment before MFA, and every Help Desk reset. Works alongside Okta and Azure AD. Live in 5 minutes.
15 minutes. Zero commitment. Full architecture walkthrough.
See how credentials get encrypted, delivered, verified, and auto-purged. All in one walkthrough.